Shipping And Return – houseofbhavini.com

Introduction

Briefly introduce the purpose of the policy, emphasizing the company’s commitment to timely and reliable delivery of products.

Domestic Shipping: List the areas within India where you deliver. If applicable, mention any regions where delivery is not available remote areas, certain PIN codes.
International Shipping: If you offer international shipping, specify the countries you ship to and any restrictions.

Standard Shipping: Detail the cost of standard shipping, including any conditions for free shipping minimum order value.
Express Shipping: If you offer express or expedited shipping, outline the additional charges and delivery time.
COD Charges: Mention any additional charges for Cash on Delivery (COD) orders.
Handling Fees: State whether any handling fees are applicable.

Order Processing: Explain the typical order processing time 1-2 business days).
Standard Delivery: Provide an estimated delivery time for standard shipping 3-5 business days).
Express Delivery: Mention the timeframe for express shipping 1-3 business days.
Remote Areas: If delivery times vary for remote areas, specify the extended timeframes.
Multiple Items: Clarify if delivery times may vary when multiple items are ordered, especially if they come from different warehouses or vendors.

Tracking Information: Explain how customers can track their orders, including when they will receive tracking information and how they can use it via email or SMS.
Tracking Portal: Provide a link to the order tracking page on your website or to the courier’s tracking system.

Delivery Attempts: State the number of delivery attempts that will be made if the customer is unavailable 2-3 attempts.
Unsuccessful Delivery: Explain what happens if delivery is unsuccessful after multiple attempts return to warehouse, additional charges for re-delivery.
Proof of Delivery: Mention if a signature or OTP (One-Time Password) confirmation is required upon delivery.

Restricted Items: List any items with shipping restrictions due to size, weight, or regulatory issues hazardous materials, high-value items.
Weather and Other Delays: Clarify that delivery times may be affected by factors beyond your control, such as weather conditions, public holidays, or strikes.

Reporting: Provide instructions on how customers should report lost or damaged items within 48 hours of delivery.
Resolution: Outline the steps your company will take to resolve issues with lost or damaged items, such as offering a replacement or refund.

Duties and Taxes: If applicable, explain who is responsible for customs duties and import taxes on international orders.
Clearance Delays: Mention that customs clearance may delay delivery times.

State that the company reserves the right to modify the shipping and delivery policy at any time, and explain how customers will be informed of these changes.

Provide details on how customers can contact your customer service team for shipping-related inquiries, issues, or complaints.