Return and Refund Policy
Returns:
- You can request a return within 15 days of receiving your order.
- The product must be unused, in its original condition, with all tags attached and in the original packaging.
- Some products, including customized or SALE items, may be non-returnable. Check product details during purchase.
How to Return:
- Initiate a return request through your account or contact our customer support.
- Send the product back to us using the provided return label or as specified in your return instructions.
- Ensure the package is securely packed to prevent damage during transit.
Refunds:
- Refunds are processed after the returned product is received and inspected.
- If approved, the refund will be credited to your original payment method within 7 business days.
- Certain fees (e.g., shipping, handling) may be deducted from the refund.
Exchanges:
- We offer exchanges for different sizes or colors of the same product, subject to availability.
- Initiate an exchange request within the return window.
- If approved, we will provide an exchange or damaged/exchanged product within 7 to 10 days.
Note:
- If you receive damaged or incorrect items, contact us immediately with photos for resolution.
- Refunds and returns are subject to the conditions of the product and the return policy.